Customer Service
Discreet Shipping
When you order a sex toy, the last thing you want is for your mailman or anyone else to know about it. That’s why discreet shipping is so important. And it’s why Orgasm of Soul makes every effort possible to protect your privacy from the moment you place your order to the second it arrives at your door.
All Orgasm of Soul orders are discreetly packaged in either a plain brown box or padded bubble mailer, depending on your items. We use brown boxes for orders with multiple items and our larger sex toys. Bubble mailers are reserved for smaller items, such as lingerie or lubes.
Plain, Anonymous Packaging
Neither the brown box nor bubble mailer examples have the Orgasm of Soul name or logo anywhere on them. That’s not an accident. With a well-known name like Orgasm of Soul, we want to make sure people can’t guess what you ordered just by looking at the box or mailing label. That’s why every order leaves our warehouse in plain, anonymous packaging. It might look a little bland compared to some other sites, but it’s definitely discreet.
When required by postal regulations, we’ll include a phone number and mailing address in the “from” field, as shown in the mailing label. Otherwise, we’ll leave that field completely blank as an additional precaution.
