FAQ

Our team currently consists of over 50 people, covering areas such as R&D, production, sales, and customer service. As for the company’s turnover, due to business confidentiality, we are unable to disclose specific figures at the moment. However, we are committed to continuous growth and expanding our market share.

We offer a range of high-quality sexual health and wellness products, including adult toys, massagers, lubricants, couples’ toys, and more. Our products are designed to enhance intimacy between individuals and couples, helping to address emotional and communication issues in relationships.

We have been involved in the sexual health and wellness products market since 2010, with over 14 years of experience. Through continuous innovation and improvement in product quality, we have built a strong reputation and a loyal customer base in the industry.

Our main markets include the United States, Canada, and Europe. Through online platforms and multi-channel sales, we are dedicated to offering high-quality sexual health and wellness products to customers worldwide.

We have several agents and wholesalers overseas, with the exact number varying depending on the market and the needs of our partners. We have established long-term partnerships with collaborators in various countries and regions to ensure our products are successfully distributed and serve local markets.verseas, and we provide services to more than 500 companies

Yes, we can use the specified packing method. We offer flexible packaging options tailored to meet customer preferences. We ensure that all products are securely packaged to preserve their quality and maintain privacy during shipping. If you have specific packaging requests, please let us know, and we’ll be happy to accommodate your needs.

Yes, we have our own warehouse. This allows us to better manage inventory, process orders quickly, and ensure timely deliveries. With our own warehouse, we can maintain better control over product quality and shipping, enhancing the overall customer experience.

Yes, we can offer quotations for products that are not displayed on the website. Please provide the details of the products you are interested in, and we will be happy to supply a tailored quote based on your specific requirements. Feel free to reach out to us for personalized assistance.

Yes, many of our products support OEM (Original Equipment Manufacturer) customization. We are able to offer personalized design and branding options based on your specific requirements. Whether it’s packaging, color choices, or custom features, we can work with you to meet your needs. Please contact us with your customization details, and we will provide further assistance.

There is no min order quantity for stock products

Depending on the product, we can provide you with free samples for most products

“The mass production time and delivery time may vary depending on factors such as the product type, production complexity, and order quantity. Typically, mass production time ranges from 10 to 30 days, depending on the product specifications and whether customization is involved. After production is completed, delivery time is generally between 7 to 15 days, depending on the destination and logistics arrangements. For larger orders or customized products, the time may be longer.”

Payment methods: Bank transfer, credit card payments, PayPal, and other methods are generally accepted.

To ensure that all products are in brand-new, unused condition, we do not accept returns or exchanges once the product has been opened. Returns or exchanges are only accepted if the product has a quality issue. We strongly recommend verifying product details before purchase to ensure it meets your expectations. If you encounter any quality-related issues, we are committed to providing a solution.